Infinity Group Vending Machines (IGVM)
  • Home
  • About
  • Amenities & Solutions
  • FAQs
  • Get Started / Partner with Us
Abstract composition featuring geometric shapes and bold blue tones in a minimalist style.

FAQs

Services

What types of modern vending and unattended retail solutions do you offer for businesses in the Buffalo, NY area?

You can choose from advanced vending machines, AI-powered coffee bars, smart touchscreen kiosks, and customized micro-markets. We tailor our solutions to fit your specific needs, whether you run a dealership, hotel, office, or transportation hub in the Buffalo area. You get both modern technology and local, personalized service.

Can you customize vending and refreshment options to match the preferences of my employees or guests?

Yes, you can have your vending and refreshment options customized. We listen to your preferences and the needs of your employees or guests, offering tailored snacks, drinks, and amenities that suit your location and create the best experience for everyone.

How can you help improve convenience and satisfaction for people at my business or facility?

You get easy access to fresh snacks, drinks, and specialty coffee through our modern vending machines and micro-markets. This saves time for your staff and guests and keeps them satisfied. You benefit from convenient, reliable service that is personalized for your business or facility.

What kinds of vending machines and unattended retail solutions do you offer for different types of businesses?

You can choose from a variety of options, including smart vending machines, AI-powered coffee bars, and customized micro-markets. Whether you run a dealership, hotel, office, or transport facility, we offer solutions made for your specific needs, giving you flexibility and a tailored experience.

How It Works

How do your vending and unattended retail solutions work, and what is involved in setting them up at our business location?

We handle everything from setup to restocking and maintenance. You choose the amenities and products that fit your needs, and we customize the equipment and options for your space. Our modern vending machines and micro-markets run smoothly with minimal effort from you, providing fresh options and reliable service for your staff and visitors.

What kind of support and service can I expect after the vending machines or micro-markets are installed?

You can expect quick, friendly, and reliable support from our team. We monitor equipment, refill products, and handle maintenance, so you never have to worry about empty machines or technical issues. As a local company, we take pride in providing attentive service tailored to your needs.

How long does it take to set up the vending machines or micro-market after I decide to move forward, and what steps are involved in the process?

Once you decide to move forward, we discuss your needs, help you choose the right options, and prepare your space. Setup usually takes one to two weeks, depending on your location and choices. Our team handles installation and makes sure everything is ready for a smooth start.

Pricing & Payment

How much do your vending machine and unattended retail solutions cost, and can you provide a customized quote based on my business’s specific needs?

Our pricing depends on the type of amenities, machines, and service level you need. You only pay for the options and features that fit your business. We offer custom solutions to match your location and budget, so you never pay for more than what you actually use.

What payment options do you offer, and are deposits or upfront payments required before installation?

You can pay using credit card, ACH, or check. For most services, a deposit or upfront payment may be required before installation. Full details about payment timing and options are always provided before you make a decision.

Do you offer any flexible payment plans or financing options for businesses that want to install or upgrade their vending and retail amenities?

Yes, you can choose from flexible payment plans or financing options if you prefer not to pay the full amount upfront. We work with you to find a payment schedule that fits your business’s needs and budget.

When is payment due for your vending machine services—upfront, upon installation, or after the equipment is running?

For most projects, you pay a deposit upfront to secure your order, with the remaining balance due after installation and setup. In some cases, payment may be split into stages based on your project’s details and agreement.

Scheduling & Policies

How far in advance do I need to schedule installation or service, and is it possible to reschedule or adjust the date if my needs change?

You can schedule installation or service based on your preferred timeline, and we are flexible to changes if your plans shift. Just let us know as soon as possible, and we’ll work to accommodate your new date. Our goal is to make the process smooth and convenient for you.

What is your policy if I need to cancel my service or project, and will I receive a refund or be able to reschedule?

If you need to cancel, you can do so without any penalty as long as you let us know in advance. Refunds are provided if any payment was made for a canceled service. If you prefer, you can reschedule instead, and we’ll work with your new preferred date.

Do your vending and retail solutions come with any guarantees or warranties, and what happens if there’s an issue with the equipment?

All our vending and retail solutions come with a guarantee of quality and reliable performance. If you ever have an issue with equipment, we will handle repairs or replacements promptly to keep things running smoothly for you. Your satisfaction and peace of mind are always a top priority.

How do you handle maintenance or technical issues with the vending machines after installation, and is support included as part of your service?

You receive full maintenance and support as part of your service. If any technical issues come up after installation, we handle repairs quickly, often before you even notice a problem. Ongoing support is included, so you can always expect reliable performance from your vending machines.

Elevate Your Business with Next-Gen Amenities Today

Transform your workplace experience before your competition does

Get Started

Contact

Buffalo, NY
Phone (716) 462-3615
Email infinitygroupvm@gmail.com

Hours

Mon–Fri: 9am–5pm
Sat–Sun: Closed
© 2026 Infinity Group Vending Machines (IGVM) Powered by Jottful Image credits
Image by Jan van der Wolf on PEXELS